We offer free shipping for all orders over $100 within North America and world wide shipping starting at $40. Please allow 3 to 7 business days for your order to be processed before being shipped, unless otherwise detailed in the product description. We will notify you once your order has been shipped and as soon as possible if there are any delays. Please refer to our full Shipping Policy for more details.
Full priced orders delivered within Canada are eligible to return within 7 days of being delivered for a credit note (minus a $12 restocking fee). Please read our full Return Policy for more details.
All US and International orders as well as all items purchased with a promotional or discount code and flash sales are final sale.
Due to the nature of the materials used in Michelle Ross jewellery, slight variances in colour or marks of age may be present or may develop with wear. The materials are chosen deliberately and the patina that develops is intended to add to the aesthetic of the piece. As a general rule, please avoid wearing in the shower or when sleeping or exercising. While the patina that may develop adds to the uniqueness and character of the piece, if you prefer a polished look, you can polish the piece with a polishing cloth. We do not recommend using liquid cleaners on pieces that have components that are not raw metal. When you’re not wearing your jewellery, storing it in a plastic bag will help delay any oxidization. Please refer to our Product Information page for more details.
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