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We accept all major credit cards & PayPal. All orders are processed in Canadian Dollars. 
Order Processing & Shipping
We offer free shipping for all orders over $100 within North America and world wide shipping starting at $40. Please allow 3 to 7 business days for your order to be processed before being shipped, unless otherwise detailed in the product description. We will notify you once your order has been shipped and as soon as possible if there are any delays.

Please refer to our full Shipping Policy for more details.
Returns & Repairs
Full priced orders delivered within Canada are eligible for exchange within 7 days of being delivered (minus a $12 restocking fee).

All items purchased with a promotional or discount code and flash sales are final sale.

All US and International orders are final sale.

Assuming that you have properly cared for your product, we will make reasonable repairs on items for up to 1 year after date of purchase free of charge.

Please read our full Return & Repair Policy for more details.


All content on the mnross.com and shop.mnross.com websites (the “Sites”), including, without limitation, informational content, graphic images and program code such as html and JavaScript, are the copywrited material of Michelle Ross Design and may not be reproduced in any manner without the express written consent of Michelle Ross Design.

Upon placing an order, a receipt is automatically mailed confirming your intent to purchase. This receipt does not constitute a contract and orders may be canceled at any time by Michelle Ross Design due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as seen fit. Please note that Michelle Ross Design shall have the right to refuse or cancel any orders, whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled by Michelle Ross Design, a refund will be granted.

Michelle Ross Design provides you with access to and use of the Sites, subject to your compliance with the Terms and Conditions. No material from the Sites may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Sites. The Sites, including all of their information and contents, such as text, data, images and graphics (“the Contents”) is Michelle Ross Design property and is protected by patent, trademark and/or copyright under Canadian, United States and/or foreign laws. Except as otherwise provided on the Sites, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any of the Contents in whole or in part, for any public or commercial purpose without the specific prior written permission of Michelle Ross Design.

As between you and Michelle Ross Design, Michelle Ross Design is the owner and/or authorized user of any registered or unregistered trademark or trade name appearing on the Site, and is the copyright owner or licensee of the Contents, unless otherwise indicated. The Michelle Ross logo, designs, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, “Michelle Ross Design Intellectual Property”) are owned by Michelle Ross Design and may be registered in Canada, the United States and internationally. You agree not to display or use the Michelle Ross Design Intellectual Property in any manner without Michelle Ross Design’s prior permission.